At Rhythm Gears, we take pride in offering a curated collection of vintage audio equipment, including amplifiers, turntables, speakers, and more. Our goal is to provide high-quality products that meet your expectations. Please review our return policy below for details regarding cancellations, returns, and exchanges.
We understand that circumstances may change, and you may need to cancel your order. You can cancel your order within 24 hours of placing it. After this window, the order will be processed and shipped, making cancellation unavailable. To request a cancellation, please contact us promptly.
While we regret that we cannot offer refunds or exchanges once an order has been shipped, we are committed to addressing issues related to damaged or defective products.
If your order arrives in a damaged or broken condition, we accept returns for the affected item. However, please ensure the following:
The product must be packed securely, either in its original packaging or in a condition that prevents further damage during transit.
The item should be returned in the best possible condition to facilitate a smooth return process.
We replace items only if they are defective or damaged upon delivery. If you need an exchange, please contact us to initiate the process.
To return your product, please mail it to: yuvrajsaraswat5@gmail.com. You are responsible for covering the shipping costs associated with returning the item. Please note that shipping costs are non-refundable.
The time required for an exchanged product to reach you may vary depending on your location. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of your item.
For any questions or concerns regarding this policy or your order, please do not hesitate to contact us. Your satisfaction is our priority, and we strive to resolve any issues promptly and professionally.
Thank you for choosing Rhythm Gears for your vintage audio needs. We appreciate your understanding and cooperation in adhering to our return policy.
